Helpdesk Technician
Location: Richmond, Virginia
Description: SLAIT Consulting is at present looking to employ Helpdesk Technician right now, this job will be delegated in Virginia. More details about this job opportunity kindly see the descriptions. SLAIT Consulting is actively recruiting for
If you would like to learn more about this opportunity please email your resume to Meg Tinsley at meg.tinsley@slaitconsulting.com or contact me on the numbers! below.
Direct Extension: (804) 249-6911
Cell Phone: (804) 503-4489
SLAIT Consulting is currently seeking a Helpdesk Technician for a contract position in Richmond, VA.
Help Desk Analyst
Works with end users to document and troubleshoot IT related issues with software, server, computer, storage, telecommunication, and network system.
Duties and Responsibilities:
- Respond to telephone calls, email, and personnel requests for technical support.
- Identify, research and resolve technical issues.
- Analyze, report and recommend changes and best practices.
- Document, track, and monitor any technical issues and ensure a timely resolution.
- Assist with the installation of network and computer hardware, software and peripheral
- Assist with administration of Firm's Local and Wide Area Networks (LAN/WAN).
- Assist with the ! maintenance and administration of all servers, storage, networ! k devices, and
- Monitor and maintain the Email systems, data and voice circuits, file storage and Firm data.
- Create and maintain documentation for all network equipment, applications, procedures and
Qualifications:
: Bachelor's Degree in Information Technology or in related field with commensurate experience, or the equivalent combination of education and/or experience.
: 3-5 years experience in installing, configuring, and troubleshooting Microsoft Office products.
: 3-5 years experience with installing, troubleshooting, and maintaining Microsoft Windows Operating Systems (primarily Windows XP Pro).
: Exposure to Windows Server systems, MS Exchange, Active Directory and email systems.
: Exposure to backup systems, anti-virus applications, web servers, network security and remote access solutions in an enterprise environment. !
: Exposure to network switches, routers and firewalls.
: Familiarity with virtual machines.
: Microsoft or Cisco certifications a plus.
: Excellent verbal and written communication skills.
: Ability to work under limited supervision and as part of a team.
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If you were eligible to this job, please deliver us your resume, with salary requirements and a resume to SLAIT Consulting.
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Sat, 25 May 2013 10:44:51 GMT
Apply Helpdesk Technician Here
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