Outpatient Services Coordinator Team Lead
Location: Richmond, Virginia
Description: Shared Services - Richmond is employing Outpatient Services Coordinator Team Lead right now, this job will be reside in Virginia. For complete informations about this job opportunity please read the description below. Outpatient Service Coordinator Team Lead
Hours : M-F, 8:30am to 5:00pm
Open to internal candidates at this time, only.
GENERAL! SUMMARY OF DUTIES
- Job Duties will be assigned at the discretion of the department manager and/or director. In addition to the daily coordinator responsibilities the Team Lead may be asked to assist with department activities, follow up on patient issues, oversee the daily tracking of accounts through to completion and provide coverage to the department when the manager is unavailable.
Assists with continual training and communication with existing employees and new hires.
Assists with employee evaluations and performs quality checks of work.
Complete payroll responsibilities for employees within the department.
Contacts patients via telephone in a timely and professional manner based on referrals received from Physician office(s)
Schedules patients for the services ordered through the Meditech scheduling module
Select accurate insurance carrier plans ! and informs the patient or physician office staff of any carri! er that is out of network or of any carrier that may result in a decrease on benefits
Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
Ensure that any edits performed in the scheduling module are also duplicated in the admissions module
Pre-register patient according to PTAC.001 policy and procedure
Work closely with the physician office staff to ensure that precert/authorization numbers are obtained prior to the date of service
Select the correct patient medical record number consistently
Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
Maintain excellent records and provide daily / timely feedback to Physician office(s)
Parallon
Qualifications
High school diplom! a or GED required
Previous Supervisory experience strongly preferred
At least 1 year of customer service experience required, preferably in medical office or healthcare environment.
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If you were eligible to this job, please give us your resume, with salary requirements and a resume to Shared Services - Richmond.
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This job starts available on: Tue, 12 Nov 2013 09:26:17 GMT
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