Product Support Rep 2
Location: Richmond, Virginia
Description: McKesson is presently looking of Product Support Rep 2 right now, this position will be designated in Virginia. For detail informations about this position opportunity please give attention to these descriptions. Healing patients starts with you. It starts with the chain of events you initiate when you work with McKesson Medical-Surgical - a chain that extends across the country and results in m! illions of people getting more from their healthcare.
Headquartered in Richmond, Virginia, McKesson Medical-Surgical is the leading distributor of medical-surgical supplies, equipment and supply chain solution services. We're also a technological leader in the industry, developing products and services that improve processes and enhance quality and efficiency. We have 25 distribution centers across the country, employing more than 4,000 associates. We stock and distribute over 150,000 products and serve more than 85,000 customers. We're proud to be the only national distributor serving the entire continuum of healthcare. But we're especially proud to be the company our customers and their patients count on for solutions to their healthcare supply management needs.
Current Need
A customer facing support analyst for multiple B2B systems and solutions that communicates directly with healthcare providers, sales teams, customer service, and I.T. departments! .
Position Description
Responsible for responding! to product application support questions from customers regarding the company's software. Analyzes problems with software applications to identify problem area(s) and recommend corrective action. Recommends solutions to customer application questions. May utilize specialized domain expertise related to the specific application of the software to resolve customer problems.
Candidate must possess knowledge of SQL, Microsoft Office, and Microsoft Windows O/S (PC and server). Candidate must have good organizational, communication, analytical, trouble-shooting, conflict resolution, problem solving, and customer service skills.
Minimum Requirements 2+ years product applications support experience
Additional Knowledge & Skills
Exceptional candidates will have experience in B2B application support (Web Services, Secure Internet Protocols, EDI). Healthcare Industry Knowledge. Strong documentation skills.
Education BS degree or equivalent expe! rience.
Certifications/Licensure
Physical Requirements
General Office Demands
Benefits & Company Statement
We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Medical-Surgical, you'll join a team of passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it al! l starts with you.
As an equal opportunity employer, McKesson ! Corporation unites the talents and contributions of all to advance the power of healthcare. Learn more about our opportunities at mckesson.com/careers
Agency Statement
No agencies please.
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If you were eligible to this position, please give us your resume, with salary requirements and a resume to McKesson.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be opened on: Wed, 20 Nov 2013 14:46:28 GMT
Apply Product Support Rep 2 Here
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