Home Services Specialist I (Richmond, VA)
Location: Richmond, Virginia
Description: Bank Of America is in need of Home Services Specialist I (Richmond, VA) right now, this vacancy will be dwelled in Virginia. For detail informations about this vacancy opportunity please read the description below. This position may be subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage origi! nations must register with the federal registry system and remain in good standing. If your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.
This role is an entry level loan processing role. Associate will process loans approved by an Underwriter or an automated decisioning system. The HSS I is responsible for, but not limited to, verifying conditions of approval which may include customer income/assets documentation. The HSS I will resolve routine title issues including, but not limited to the following: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances; may process subordinations or resolve appraisal disputes. Maintains a high level of customer service by being proactive in communication with customers, sales! partners, including banking center associates, realtors, etc.!
Qualifications
Required Skills :
Customer service experience.
Ability to multi task and handle high work volumes.
Strong written and verbal communications.
Teamwork and customer service skills a must.
Confident using telephone communication skills with customers.
Self-motivated and highly organized.
Ability to prioritize multiple competing tasks and manage time effectively in a fast paced environment.
Flexibility to work extended hour during heavy workload periods.
Computer proficiency including high comfort level with Microsoft office product suite.
Math Proficiency
Desired Skills :
Mortgage Experience preferred.
Finance industry experience preferred (auto finance, credit cards, etc).
Familiar with FHA and HUD guidelines.
Government Processing Experience.
Mortgage processing experience.
Underwriting and/o! r funding experience
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If you were eligible to this vacancy, please send us your resume, with salary requirements and a resume to Bank Of America.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be started on: Wed, 10 Jul 2013 05:50:02 GMT
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