Bellman/Valet
Location: Richmond, Virginia
Description: The Berkeley Hotel is at the momment seeking for Bellman/Valet right now, this vacancy will be reside in Virginia. More details about this vacancy opportunity please read the description below. Job Description
The Bellman will assist guests at hotel with luggage and/or personal services. He/she may take messages, arrange or give advice on transportation, business services or entertainment, or m! onitor guest requests for housekeeping and maintenance. He/She will also valet park guest cars.
Responsibilities
Transport guest luggage from the point of arrival at the hotel to their assigned room.
Transport guest luggage from current room to reassigned room for room changes.
Transport guest luggage from their room to the point of departure from the hotel.
Assist in locating guest's lost luggage.
Correctly tag, store and retrieve luggage from holding room.
Identify and explain hotel facilities and features to guests while escorting them to their room.
Identify fire exit closest to guest's room and explain safety features of assigned room.
Demonstrate use of room key to guests.
Place guest luggage inside room.
Identify and explain guest room features to include use of: a) air conditioning/heat units and thermostat controls b) telephone c) television d) clock radio e) guest services directory f) mini-bar g) in roo! m safe h) lights i) bathroom amenities j) valet/laundry servic! es k) door lock l) ice and vending areas Offer packing/unpacking service, explain pressing and laundry service.
Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations.
Relay accurate directions to guests on inquiries of transportation within the local area.
Maintain accurate log record of guest calls for Bell Person assistance.
Answer Bell Stand telephone within 3 rings using correct greeting and telephone etiquette.
Remain in assigned post position, maintaining correct stance.
Retrieve guest dry cleaning/laundry from their rooms and deliver to (where applicable).
Deliver items to guest rooms promptly to include: a) messages b) mail, faxes c) packages d) flowers e) sundry items requested by guest f) gift items Deliver newspaper by a.m. to specified guest rooms (where applicable).
Monitor and maintain appearance of lobby areas and luggage holding room.
Polish brass luggage carts and! maintain cleanliness of carts.
Qualifications
Education & Experience:
1. Valid (state) drivers license.
2. Good driving record. Able to drive manual transmission vehicles.
3. Must have good understanding of the English language.
4. Ability to communicate effectively with others both verbally and written.
5. Provide excellent customer service and maintain a professional demeanor.
6. Ability to compute basic arithmetic.
- .
If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to The Berkeley Hotel.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be opened on: Sun, 07 Jul 2013 12:30:43 GMT
0 comments:
Post a Comment